Step-by-Step Guide: How to change a supervisor

Category: Change of Supervisorategory: Change of Supervisor

Steps to follow for changing a supervisor:

Retrieve Persal Number:

1. Confirm that the Persal Number provided is 8-digits.

Access SmartGov Solution:

1. Utilize the URL to access the company's smartgov solution.
2. Fill in the username and password.
3. Click on the 'Sign in' button.

Navigate to User Administration:

1. Click on 'Administration' in the sidebar.
2. Select 'Users'.
3. Search for User:
   1. In the 'Users' section, click on the 'Search' bar.
   2. Type in the Persal number or name of the user.

Handle Results without Persal Number:

1. If a single result is obtained, respond to the email to confirm the Persal number.
2. If multiple results are found, respond to the email and request the Persal number.

Initiate:

1. Double-click on the user to open the User Details.
   1. In the 'User Details' select the 'Primary Post' field.
   2. Locate the Post Detail's View under Details.
   3. Click on 'Edit' to edit the Post Details.
2. Select the 'Supervisor' field and search for the new supervisor.
3. Select the name of the new supervisor from the results.
4. Click on 'Save' to save the changes.

Complete the Process:

1. Log out of the platform.